Terms & Conditions

MECHIE LUXURY TRAVEL & EVENTS
Terms and Conditions

PLEASE READ THIS THOROUGHLY!

 

IT CONSTITUTES PART OF YOUR CONTRACT FOR YOUR TRIP AND ANY RELATED SERVICES. 
PLEASE CALL US IMMEDIATELY IF YOU HAVE ANY QUESTIONS.

 

Please thoroughly review these terms and conditions of Mechie Luxury Travel and Events, LLC and Mechieluxurytravelandevents.com, herein referred to as MLTE. The addressee of this notice will be the only recipient of this booking receipt and terms and conditions. It is the sole responsibility of the addressee to inform all other parties traveling of the contents of these terms and conditions. The booking passenger, by accepting this receipt and making payment to MLTE, acknowledges that they have been advised of, reviewed, and hereby accept these terms and conditions and contract for travel-related services.

BOOKING ACCURACY/LEGAL NAMES:  Passenger is required to immediately review all aspects of their booking to verify (but not limited to): passenger names, mailing address, email address, telephone number, date of birth, pricing, airfare if applicable, arrival/departure airports, accommodations, and organized activities on your booking receipt. Please notify MLTE immediately if any omissions and/or corrections are needed regarding the booking details. Passenger(s) voluntarily assumes full & sole responsibility for any and all risks and/or costs involved with failure to report such errors and/or omissions. Passenger is required to verify the accuracy of the passenger’s LEGAL first & last names. Guest names must be identical to the Passenger(s) LEGAL first and last names and identical to the names as they appear on booking and travel documents.

TRAVEL DOCUMENTS:  Passenger(s) assumes sole responsibility to independently confirm all documentation requirements for all passport, visa, vaccination, or other entry and/or travel requirements of each destination. Passenger(s) assumes sole responsibility for, and hereby releases MLTE from any claims or responsibility for any and all damages incurred as a result of Passenger(s) failure to comply with applicable documentation requirements, including but not limited to the requirement that all Passengers procure, and have on their person the proper travel documents at all times. MLTE recommends the Passenger(s) consult with the appropriate domestic and foreign governmental agencies for the current document requirements. 

PAYMENTS: MLTE accepts Visa, American Express, Discover, and Mastercard.  MLTE holds reservations until the “Deposit Due Date” indicated on your trip page. If the deposit is not received by MLTE on or before the Deposit Due Date, reservations will be subjected to automatic cancellation at any time. Failure to remit payments on a timely basis according to the online schedule or written payment agreement between MLTE and Passenger will automatically put your booking at risk of cancellation. Please contact MLTE immediately, and in advance of your payment due date, if you will be unable to meet this obligation. Without limitation, Passenger(s) voluntarily hold MLTE harmless for cancellation of any booking for either late payment or declination of a credit card.

PRICING: Prices and availability quoted by MLTE are not guaranteed until a deposit is fully paid. Pricing and availability may change without notice. Passenger agrees that MLTE is not responsible for any errors or omissions in any quotes, or advertisements, including on our website, resulting in inventory, content, or pricing discrepancies nor is MLTE responsible for any errors or omissions that may occur as a result of incorrect information from third parties. Suppliers reserve the right not to honor any published prices that it determines were erroneous due to electronic, printing, or clerical error. You acknowledge this right and agree to hold MLTE harmless for any actions or damages arising from Supplier pricing.

MLTE reserves the right to charge Passenger(s) for any increase in taxes, fees, or surcharges (i.e., fuel). Passenger(s) acknowledge this right and agree to pay any such additional taxes, fees, and surcharge.

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E. Limitation of Liability for Air Transport

IN ADDITION TO THE LIMITATIONS OF LIABILITY SET FORTH ABOVE, YOU AGREE THAT MLTE IS NOT LIABLE FOR ANY DAMAGES ARISING FROM OR RELATED TO ANY AIRLINE TIMETABLE CHANGES, DELAYS, CANCELLATIONS, MISSED CONNECTIONS, MECHANICAL PROBLEMS, INCLEMENT WEATHER, SEATING REASSIGNMENTS, LOST/DELAYED BAGGAGE, SCREENING, AND SECURITY DELAYS, REFUSED BOARDING OR FAILURE TO CHECK-IN PROPERLY.

ACCOMMODATIONS AND ACTIVITIES:  “Accommodations” are defined as lodgings in a dwelling or similar living quarters afforded to travelers including, but not limited to, hotels, villas, condominiums, quarters in cruise ships, motels, time-shares, campgrounds, and resorts.

A. Accommodation classifications

The number of stars attributed to the hotels and other providers of accommodations quoted by MLTE corresponds to a classification established as a point of reference following local standards in the host country. Please be advised that accommodations and the “star” designations may vary from country to country.  The comments we make in our descriptions are based on our knowledge of the establishments and the comments we have received from customers. MLTE makes no guarantee about the suitability or availability of accommodations, and if the particular accommodations sought are unavailable, we will do our best to reserve comparable accommodations, if possible.  You would bear any additional costs, i.e. upgrades, etc.  We reserve the right, for technical reasons, in cases of force majeure or actions by third parties, to replace the planned hotel with accommodation of the same category offering equivalent services.  This would only be in exceptional circumstances and such cases; we will inform you as soon as we are aware of this necessity.

B. Taking possession of and vacating your room

Policies regarding taking possession of and vacating rooms often vary by hotel and/or country, so it is your responsibility to check with the hotel ahead of time to verify the relevant policies and times.  MLTE is not responsible for any charges and damages resulting from your failure to timely take possession or vacate your room.

C. Types of room

Room classifications and amenities may vary by hotel and/or country, so it is your responsibility to check with the hotel ahead of time to verify the specific amenities offered at the time of your stay.   MLTE makes no guarantee that its descriptions and photographs are an exact representation of the particular rooms offered.

D. Meals

These depend on the meal plan chosen / applicable.

•   All-inclusive.  This includes accommodation, breakfast, lunch, dinner, and normal drinks (mineral water, fruit juice, sodas, wines, and local alcohol). Some alcoholic drinks may not be included and will be billed separately.

• Full board.  This includes accommodation, breakfast, lunch, and dinner, but no drinks.

•  Half board.  This includes accommodation, breakfast, and either dinner or lunch, but no drinks.

In the case of full board or half board, drinks are not included, unless specifically mentioned in the description.  In some countries, drinking water is not always available, and any bottles of drinking water bought are therefore at the customer’s expense.  It is necessary to comply with all relevant rules, particularly concerning the opening hours of the restaurant(s) or bar(s), and the places designated for the consumption of meals and drinks.

e. Activities offered during your stay

An activity may not be appropriate for all ages or individuals with certain medical conditions. MLTE may not be held liable in the event of an incident or accident, which is due to a lack of vigilance on your part.

Certain activities referred to in the Trip description may be no longer provided by our local provider for climatic reasons, in the event of force majeure, during a stay out of the tourist season, or when the minimum number of participants required for providing a given activity is not reached (examples:  group sports, children’s clubs). In the early or late season, some activities may not be available, some of the facilities (restaurant, swimming pool, etc.) may be closed, or maintenance work may be in progress.  As a rule, entertainment, and sports activities may vary in frequency depending on how many people are staying at the time and on climatic conditions.  Particularly during the high season, the number of parasols, loungers, sports equipment, etc. may be insufficient for the demand.  The opening hours of bars, restaurants clubs, etc., may be irregular and dependent on the management of the establishment in question.  You agree that MLTE is not liable for activities unavailable due to any of the reasons listed above.

The sports activities offered for collective participation are often organized by outside providers.  Any travel costs related to such activities are at the customer’s expense.  Similarly, these activities may be withdrawn at the discretion of the organizer if there is insufficient demand.  This will not give rise to any entitlement to compensation.

YOU ACKNOWLEDGE THAT THE USE OR ENJOYMENT OF AN ACTIVITY MAY BE HAZARDOUS AND INHERENTLY RISKY, AND, TO THE MAXIMUM EXTENT PERMITTED BY LAW, MLTE SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY OR DEATH; LOST, STOLEN, DAMAGED, OR DESTROYED PROPERTY; OR OTHER LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE AND OPERATION OF THE ACTIVITY, AND ALL ACTIONS OR EVENTS OCCURRING BEFORE, DURING, AT OR AFTER, THE ACTIVITY.

F. Infants

We ask parents traveling with infants to bring with them the appropriate food for their child, as they may not be able to find it at their destination.  You may be asked to pay a charge, for example for the provision of a cot and/or for heating baby food and drinks. You should request this when making your reservation, though we cannot confirm the availability of such services.

G. Pregnant women

MLTE advises pregnant women to consult their doctors before making any reservation, to confirm that it is appropriate for them to participate in the Trip.   You agree that MLTE will not be liable for any damages arising from an inability to participate in any or all of the Trip due to pregnancy or related illness and no compensation will be payable under such circumstances.

H. Travelers with special needs or disabilities

If you have special needs or a disability you must call the provider of your accommodations ahead of time and verify that special needs can be met. MLTE makes no guarantee as to the ability of any accommodations, activity provider, or facilities advertised on its site to meet the special needs of disabled clients.  MLTE has no special knowledge regarding the suitability of disabled persons for any portion of any tour or activity offered. For information concerning the suitability of disabled persons for any portion of any tour or other reservation, contact the supplier directly.

CANCELLATION POLICIES: Trip Deposits are non-refundable and non-transferable. All Payments made are refunded based on the trip cancellation policy listed on the trip page.

All cancellations MUST be in writing and sent to MLTE by email to info@mechieluxurytravelandevents.com.  Cancellations sent to any other address will not be processed.  Upon making the booking, Passenger(s) hereby accept & acknowledge liability for all cancellation fees imposed by MLTE. Cancellations are posted on the day that the complete cancellation documents are received by MLTE so long as they are received before 5:00 p.m. Eastern Standard Time on a business day.  All other cancellations will be posted on the next business day. 

TRAVEL PROTECTION: Travel insurance protection is Strongly Recommended. As your travel agent, we have a professional responsibility to recommend the purchase of travel protection to protect both you and your vacation. This responsibility rests solely with you the customer and we advise you to do your research and find coverage that best fits your individual needs. MLTE is limited to advising you of the need for such coverage.

When you purchase a policy, We urge you to read your policy when it arrives as it contains important information. This information includes, but is not limited to, details on the extent of coverage and procedures for making a claim.

All requests for service under the policy must be filed directly with the travel insurance provider, following the policy terms and conditions, which you the passenger are responsible for reviewing upon receipt of your travel protection policy. MLTE is not able to advise concerning possible cancellations and any associated claims processing. All queries regarding cancellation, penalties, and coverage should be directed to your particular travel insurance provider.  Please note that the travel insurance provider may not be allowed to discuss your claim with MLTE due to privacy laws (e.g. HIPAA). Accordingly, you acknowledge that MLTE cannot be involved in any aspect of your claim/request for service. Passenger(s) acknowledge and agree that MLTE has no control over the travel insurance provider or its coverage decisions, and as a result, MLTE is not responsible for and shall not be liable for policy coverage, claims processing, or the denial of any claims.

AGENT/INTERMEDIARY: MLTE is simply an intermediary between the Suppliers and the public. MLTE does not own or operate any of, the hotels, shore excursions, tours, transportation providers, cruise lines, vessels, airlines, travel protection companies, attractions, or other travel-related Suppliers who provide goods or services for the Passenger(s)’ trip.  Passenger(s) acknowledge and agree that MLTE shall not be responsible for any loss, damage, delay, inconvenience, or injury to Passenger(s) or group members as a result of a breach of contract, act, or omission whether willful or negligent, criminal or otherwise of any person other than MLTE or its direct employees, including but not limited to these Suppliers, their employees, agents, servants, or representatives.

Suppliers reserve the right to deviate from the direct, customary, and/or scheduled route or itinerary for any reason, without limitation, and without notice. Passenger(s) acknowledge and agree that MLTE is not responsible for Supplier deviations, delays, cancellations, mandated overnight stays, missed connections, or any other condition beyond its control.  MLTE is not liable for any loss due to Passenger’s gambling and is not responsible for any purchases made while on the trip.

MLTE recommends that all Passengers be in good physical and mental health and have medical approval to travel. Any physical disabilities must be reported to MLTE at the time of reservation upon initial booking so MLTE can contact the Suppliers to investigate amenities and/or special accommodations offered.  Passenger is required to provide his or her own personal or individually prescribed devices such as wheelchairs, walkers, or similar devices. If more than minor assistance is needed, Suppliers may require that the Passenger be accompanied by a companion who is capable of, and responsible for, providing such assistance. Suppliers often reserve the right to reject Passengers whose mental or physical condition may interfere with the itinerary. Passenger(s) acknowledge and agree that MLTE shall be held harmless for any and all claims relating to Supplier rejection relating to mental or physical condition.

While MLTE prides itself on selecting top quality Suppliers, no undertaking, guarantee, or warranty is given or shall be implied as to the fitness or condition of the Supplier’s accommodations, transportation, or any food, drink, medicine, or provisions supplied.  Passenger(s) acknowledge and agree that MLTE shall not be responsible for refunding, either fully or partially, any amounts paid due to unsatisfactory services from any supplier.  In no event shall MLTE be liable for any accident which occurs in hotels, in resorts, on airplanes/in airports, on buses/in bus stations, on trains/in train stations, on board a cruise ship, on tenders, on shore excursions, or during any mode of transportation encountered during the trip, resulting from equipment or any other cause. The Passenger admits a full understanding of the nature and character of the mode of transport and assumes all risks of travel, transportation, and handling of passengers and baggage.

LIMITATION OF LIABILITY:  Without limitation, Passenger(s) assume the risk of, and agree that MLTE is not liable for any damages arising from or related to any act of God or public enemies, arrest, restraints of any government or rulers of people, piracy, war, revolution, extortion, terrorist activity, threatened or actual rebellion, political upheaval, civil unrest, riots, fire, lockouts, explosion, collision, weather conditions, dangers incident to the sea, mechanical or construction failures or difficulties, diseases, local laws, abnormal conditions or developments, closure of airports/seaports/hotels/train stations, carrier or supplier logistical problems, computer problems stranding, food or water poisoning, illness, grounding, perils of the sea, rivers, canals, locks or otherwise.